💼General Digital Marketing

Earned Media: Your Guide to Free, Authentic Brand Mentions

Learn how to get earned media—the digital word-of-mouth that builds trust. Our guide covers strategies, examples, and tools to boost your brand.

Written by Maria
Last updated on 24/11/2025
Next update scheduled for 01/12/2025

Earned Media is any positive mention or conversation about your brand that you haven't paid for or created yourself. Think of it as the digital equivalent of word-of-mouth. When a journalist writes an article about your new product, a customer leaves a glowing review on Google, an influencer posts about your service without being paid, or people share your content on social media—that's all Earned Media. It’s powerful because it’s authentic. The praise comes from a neutral third party, which makes it far more credible to potential customers than a traditional advertisement.

For marketers and business owners, Earned Media is the holy grail. While paid media (like Google Ads) guarantees reach and owned media (your website and blog) gives you control, earned media provides trust and authority that money simply can't buy. It's the result of doing something remarkable—creating a great product, providing exceptional service, or publishing content so valuable that people can't help but talk about it. Generating consistent Earned Media signals to the market that your brand is relevant, respected, and worth paying attention to.

In 30 seconds, Earned Media is any form of publicity you didn't pay for. It’s the organic buzz your brand gets from others—think news features, social media mentions, blog reviews, and forum discussions. It's called 'earned' because you have to do something worthy of the attention, whether that's launching an innovative product or creating a viral piece of content.

The reason everyone wants it is simple: trust. A recommendation from a friend or a positive review from a trusted publication is infinitely more persuasive than an ad you paid for. This guide will walk you through exactly how to stop paying for attention and start earning it.

🗣️ The Echo Effect: A Guide to Mastering Earned Media

**Stop shouting into the void. Learn how to get people talking *about* you, creating trust and authority that money can't buy.**

Remember the first Dollar Shave Club video? In 2012, a little-known startup founder named Michael Dubin starred in a quirky, low-budget YouTube video titled "Our Blades Are F*ing Great." It wasn't a slick, expensive TV ad. It was just a guy walking through a warehouse, making deadpan jokes. The video went viral overnight. Within 48 hours, they had 12,000 new subscribers. News outlets from Forbes to Mashable covered the story. That, right there, is the power of Earned Media**. They didn't pay for that news coverage; they *earned* it by creating something so unique and shareable that people couldn't help but talk about it. That's the echo effect—when your message is amplified by others, for free.

🧭 Understanding the Media Landscape: Paid, Owned, and Earned

Before we dive into *how* to get earned media, it's crucial to understand where it fits. Most marketers use the PESO Model to categorize their efforts. Think of your marketing strategy as hosting a party:

  • Paid Media: These are the invitations you pay to send out. Think Google Ads, social media ads, and sponsored content. It's great for reaching new people quickly, but everyone knows you paid for it.
  • Owned Media: This is your house—the venue for the party. It includes your website, blog, and social media profiles. You control the narrative here completely.
  • Earned Media: This is when your guests go home and tell all their friends what an amazing party you threw. It’s news articles, customer reviews, unsolicited influencer mentions, and social shares. It's the most trusted form of media.
  • Shared Media: This is a subset of earned media, specifically focusing on social media engagement (shares, likes, comments). It's the conversation happening around your brand on social platforms.
"Instead of one-way interruption, Web marketing is about delivering useful content at just the precise moment that a buyer needs it." — David Meerman Scott

Your goal is to use your owned and paid media to spark conversations that lead to valuable earned media.

💡 Why Earned Media is the Gold Standard

If paid media is a shortcut and owned media is your foundation, earned media is the ultimate prize. Here’s why it's so critical for your brand:

  1. Unmatched Credibility: According to Nielsen's Global Trust in Advertising report, recommendations from people I know are the most trusted source of information. Earned media functions as a recommendation from a trusted third party, be it a journalist or a fellow consumer.
  2. Cost-Effective: While it requires an investment of time and creativity, earned media is technically free. A single, well-placed article in a major publication can deliver more value than a six-figure ad campaign.
  3. Improved SEO: One of the most valuable forms of earned media is a backlink from a high-authority website. These backlinks are a primary ranking factor for Google. More earned media often means better search engine visibility, creating a powerful growth loop.
  4. Long-Term Value: A paid ad disappears the moment you stop paying. An article on Forbes or a popular blog can continue to drive traffic, leads, and credibility for years.

✍️ Strategy 1: Create Something Remarkable

You can’t earn attention for being average. The foundation of any successful earned media strategy is having something worth talking about. This doesn't just mean a product; it can be content, a company culture, or a unique point of view.

How to Be Remarkable

  • Publish Original Research: Conduct a survey in your industry and publish the findings. Data-backed reports are magnets for journalists and bloggers looking for stats to cite. A great example is HubSpot's State of Marketing Report.
  • Create 'Linkable Assets': Develop in-depth guides, free tools, or compelling infographics that are so useful, other websites will naturally link to them as a resource. Think of this as building a public utility.
  • Take a Contrarian Stance: If everyone in your industry is saying one thing, do you have a well-reasoned argument for the opposite? A bold, intelligent take can cut through the noise and get people talking.
  • Master Storytelling: As we saw with Dollar Shave Club, a powerful story can be more effective than a massive budget. What's your brand's story? Why do you exist? Tell that story in a compelling way.

🤝 Strategy 2: Build Real Relationships (Digital PR)

Digital Public Relations (PR) is the art of building relationships with online journalists, bloggers, and influencers who have the audience you want to reach. The key word here is *relationships*.

Finding the Right People

Don't just blast a press release to a generic list. Use tools like Muck Rack or even just Twitter Lists to identify specific writers who cover your niche. Read their past articles. Understand what they care about. Your goal is to be a helpful resource, not just another person asking for a favor.

The Art of the Pitch

A good pitch is short, personalized, and value-driven. Instead of saying, "Write about my company," try, "I saw you wrote about [Topic X]. I have some new data that offers a different perspective on that. Would you be interested in seeing it?" Always answer the question: "What's in it for them and their readers?"

One of the best ways to get started is by using services like Help a Reporter Out (HARO). This free service sends you daily emails with queries from journalists looking for sources. Responding with a helpful, expert quote is a direct path to earning media mentions.

🚀 Strategy 3: Leverage SEO and User-Generated Content

SEO and earned media are a two-way street. Great content earns backlinks, which boosts your SEO. Strong SEO helps more people discover your content, which leads to more shares and mentions.

How to Encourage User-Generated Content (UGC)

UGC is any content—text, videos, images, reviews—created by your customers or fans rather than your brand. It's a powerful and scalable form of earned media.

  • Run a Branded Hashtag Campaign: Encourage customers to share photos with your product using a specific hashtag. Feature the best posts on your own channels. GoPro is the master of this, turning its customers into a massive content creation engine with the #GoPro hashtag.
  • Make Reviews a Priority: Actively encourage customers to leave reviews on Google, Yelp, G2, or industry-specific sites. A high volume of positive reviews is one of the most powerful forms of earned media.
  • Create a Community: Build a space, like a Facebook Group or a private Slack channel, where your best customers can connect. Their organic conversations about your brand are a valuable asset.

🧱 Framework: The PESO Model in Action

Let's put the PESO model into a practical scenario. Imagine you're a SaaS company that just published a major research report on the future of remote work (your Owned Media).

  1. Paid: You run LinkedIn ads targeting HR managers, promoting the report's landing page. You also pay for a sponsored post in an industry newsletter.
  2. Owned: You publish the report on your blog, create summary graphics for your social media profiles, and send an email to your subscriber list.
  3. Shared: People start sharing your graphics on LinkedIn and Twitter. The conversation begins.
  4. Earned: A journalist who saw your ad or a shared post writes an article citing your report's findings and links back to your site. An industry influencer mentions your key stat in their newsletter. This is the Earned Media payoff.

✉️ Template: The Simple, Non-Spammy Pitch

Here is a template you can adapt when reaching out to a journalist or blogger.

Subject: Quick question about your article on [Topic]

Hi [Journalist's Name],

I'm a huge fan of your work at [Publication Name]. Your recent article, "[Article Title]," was particularly insightful—I especially liked your point about [Specific Point].

My team at [Your Company] recently published a study on a related topic: [Your Topic]. We found that [Interesting Stat or Finding], which might challenge the conventional wisdom about [Their Topic].

Would you be open to taking a look? I'm happy to send over the key findings, no strings attached. I think it could be a valuable resource for your readers.

Either way, keep up the fantastic work!

Best,

[Your Name]

🏢 Case Study: Fenty Beauty's Inclusive Launch

When Rihanna launched Fenty Beauty in 2017, she didn't just launch a makeup line; she started a global conversation. The masterstroke was launching with an unprecedented 40 shades of foundation, a direct response to the beauty industry's long-standing failure to cater to all skin tones.

  • The Action: Instead of a massive traditional ad buy, the strategy focused on this core message of inclusivity. They seeded products with a diverse range of influencers, who organically shared their excitement.
  • The Result (Earned Media): The internet exploded. Customers, influencers, and major news outlets praised the brand for its inclusivity. The launch generated an estimated [$72 million in earned media value](https://www.launchmetrics.com/resources/blog/rihanna-fenty-beauty-marketing-strategy) in its first month alone. The conversation wasn't about the makeup's formula; it was about the movement Fenty had created. That's the pinnacle of an earned media strategy: do something so meaningful that the world becomes your marketing team.

At the end of the day, the lesson from the Dollar Shave Club video is simple: the most powerful marketing doesn't feel like marketing at all. It feels like a discovery. Earned Media isn't a tactic you bolt onto a boring business; it's the natural outcome of a business that dares to be interesting, helpful, and human.

It’s the echo effect in action. You create one remarkable thing—a video, a product, a piece of research—and it ripples outwards, amplified by the voices of others. It’s a shift from 'pay-to-play' to 'deserve-to-win.' Your job isn't to shout the loudest, but to tell a story so compelling that others want to retell it for you. That's what Fenty Beauty did. That's what Dollar Shave Club did. And that's what you can do, too. Your next step is simple: identify one remarkable story within your business, and find one person who would love to hear it.

📚 References

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